CITC 219L - it Lab

Institution:

Santa Fe Community College

Subject:

Description:

This course provides the student with opportunities to learn customer-support skills for technical support of information systems. Topics include how to log customer inquiries, common solutions and problem-solving techniques for more advanced issues. Students work in a simulated lab environment to apply these theories under the direction of faculty and staff. Prerequisites: CITC 122. Offered: Fall.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sfcc.edu

Phone Number:

(505) 428-1000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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