HRMG 220L - Dining Room Service And Beverage Management

Institution:

Santa Fe Community College

Subject:

Description:

Section One - Dining Room Service: Dining room service functions are introduced using a variety of types of service. Students build an understanding of the different components of dining room operations and develop an understanding of quality customer service, including five-star service skills, handling difficult situations and accommodating the disabled. Section Two - Beverage Management: Teaches students to identify varieties of both alcoholic and nonalcoholic beverages. Lectures will develop their skills and awareness of dram shop liability, staff training and responsible customer service, food and wine pairing, wine regions, wine list development, beverage purchasing and pricing, storage and inventory, cost controls and loss prevention, and creative beverage merchandising. Prerequisite: MATH 101. Offered: Occasionally.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sfcc.edu

Phone Number:

(505) 428-1000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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