CS 2184 - Troubleshooting Applications

Institution:

Southern Arkansas University Tech

Subject:

Description:

This is the second of two (2) courses designed to prepare students in becoming a Microsoft Certified Desktop Support Technician (MCDST). This course has been designed using the objectives for the Microsoft Certification Exam 70-272 Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System. Students will learn to resolve service call issues; troubleshoot the operating system; configure Internet Explorer; install and configure Office applications; troubleshoot and solve common connectivity problems; security and security permissions; computer protection and how to troubleshoot and resolve application access; multi-user boot; and network computer issues. Prerequisite: CS 2174.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.sautech.edu

Phone Number:

(870) 574-4500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.