QUAL 1313 - Quality Team Leadership and Facilitation

Institution:

Southeast Arkansas College

Subject:

Description:

(Prerequisite: QUAL 1113 Introduction to Quality Management/Improvement) This course is a study of the tools and techniques utilized by an effective quality team leader or facilitator. Topics include observation skills, intervention skills, meeting effectiveness, problem solving techniques including defining the problem, determining the causes, deciding on solutions, delivering recommendations and implementation.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.seark.edu

Phone Number:

(870) 543-5900

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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