TLT 153 - Digital Telecommunications Troubleshooting

Institution:

Rio Salado College

Subject:

Description:

Procedures for digital telecommunications representatives to perform phone based troubleshooting with customers. Emphasis on the identification and correction of digital telecommunications service reception issues. Covers customer and system equipment troubleshooting processes, documentation requirements, and repair scheduling procedures. Prerequisites: None.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.rio.maricopa.edu

Phone Number:

(480) 517-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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