MGT 118 - Principles of Supervision

Institution:

Kapiolani Community College

Subject:

Description:

3 hours lecture per week MGT 118 covers supervisory concepts applying business terminology and practices of today's first line managers. The relationship of the five functions of management (planning, organizing, staffing, influencing/leading and controlling) and the role of the supervisor in the business organization to reach department/company objectives will be analyzed in detail. Upon successful completion of MGT 118, the student should be able to: Create a management plan that integrates the concepts and principles of planning, organizing, influencing/leading, staffing and controlling. Describe the types of skills and characteristics necessary to perform the job of a supervisor. Identify the basic steps in the planning process-with special emphasis on setting objectives. Differentiate among organizational policies, procedures, and rules. Construct a model of the supervisory planning process. Define the resources that must be organized for productivity effectiveness. Explain the managerial function of staffing based on recruiting, selection, orientation, and training. Describe the basic styles of leadership. Explain potential advantages and disadvantages of group decision-making. Describe the interpersonal communication process. Describe the basic steps in the delegation process. Compare formal and informal work groups and their characteristics. Discuss performance appraisal and conducting interviews. Explain the motivation theories in supervision. Create a management plan for the employees based on sample models of a work unit. Explain the positive and negative effects of conflict and change on work units. Name the three basic steps in the control process. Identify tools and techniques most frequently used by supervisors to exercise control. Describe the relationship of management and unions/collective bargaining. Describe protected groups, affirmative action and sexual harassment. Discuss the impact of Equal Employment Opportunity (EEO).

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

kapiolani.hawaii.edu/page/home

Phone Number:

(808) 734-9000

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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