HOST 290 - Hospitality Management

Institution:

Kapiolani Community College

Subject:

Description:

3 hours lecture per week Prerequisite(s): HOST 101, CULN 111 or FSHE 102. HOST 290 is the study of the management process in hospitality operations, focusing on the managerial functions of planning, organizing, coordinating, staffing, directing, controlling and evaluating to bring about organizational effectiveness. Scenarios, case studies and role playing exercises typical of the hospitality industry have been developed to reinforce principles. Upon successful completion of HOST 290, the student should be able to: Explain the importance of, and develop a personal career advancement plan. Identify and explain the various roles of a manager. Describe the management functions of planning, organizing, staffing, coordinating, directing, controlling and evaluating, and analyze the efficiency and effectiveness of each in a local hospitality organization. Describe the current and possible future uses of technology in hospitality management. Describe and discuss the decision-making processes within the various managerial levels of hospitality organizations. Explain how personal attitudes, values and ethics are formed, modified or changed in individuals and how they affect employee performance and the organization's culture. Explain various motivational theories and be able to apply these theories within various hospitality workplace environments. Differentiate between management and leadership and comprehend their relationship within hospitality organizations. 4 Describe the process of effective employee selection, recruitment, selection, placement, orientation, training, appraisal and discipline. Describe the relationship between management and local unions within the hospitality industry and develop strategies designed to enhance this relationship. Plan, conduct and evaluate a training session. Define organizational culture and identify factors that influence it. Discuss the relationship and responsibilities between the hospitality industry and the community.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

kapiolani.hawaii.edu/page/home

Phone Number:

(808) 734-9000

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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