HOST 150 - Housekeeping Operations

Institution:

Kapiolani Community College

Subject:

Description:

3 hours lecture / 2 hours lecture/lab per week HOST 150, Housekeeping Operations is the study of the professional management of housekeeping operations including the planning, organizing, staffing and control techniques required to assure quality service. Upon successful completion of HOST 150, the student should be able to: Identify the tasks and responsibilities carried out in various housekeeping positions. Describe the interrelationships between the housekeeping department and other departments of a hotel. Identify the personal attitudes, characteristics, and work practices essential in providing excellence in housekeeping guest service. Demonstrate safe, sanitary, and efficient cleaning procedures for various housekeeping tasks. 9 Identify effective housekeeping equipment selection, storage, maintenance, and control procedures. Describe the housekeeper's role in the renovation and restoration of facilities. Describe linen room operations and control techniques. Describe laundry room operations and control techniques. Describe the use of computers in housekeeping operations. Identify techniques for recruiting, selecting, training, scheduling, and motivating housekeeping employees. Describe the budgeting, record keeping, and reporting requirements of a housekeeping department.

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

kapiolani.hawaii.edu/page/home

Phone Number:

(808) 734-9000

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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