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Institution:
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Jefferson State Community College
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Subject:
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Retail-Marketing
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Description:
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3 semester hours Prerequisite: None This course emphasizes sales strategy and techniques and effective communications with customers, supervisors, and coworkers. Topics include customer relations, customer motives, positive and professional image, product/service knowledge, selling techniques and procedures, sales presentation, and the ethics of selling. Upon completion, students should be able to analyze customer needs and wants and close a sale based on customer responses. (F)
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(205) 853-1200
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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