CSR 227 - Telecommunications Customer Maintenance

Institution:

Rio Salado College

Subject:

Description:

Telecommunications customer account maintenance. Emphasis on servicing pre-referral to collection past due and current accounts. Covers billing considerations, discount package provision, and customer service standard awareness. Also includes service address establishment and outbound customer contact considerations. Prerequisites: None.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.rio.maricopa.edu

Phone Number:

(480) 517-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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