CSI 109 - Telephone Banking Center Training-New Hire

Institution:

Rio Salado College

Subject:

Description:

Training for new hire telephone banking center representatives. Includes usage of customer request processing system and the sales assist function. Covers strategies on how to make sales offers and how to overcome customer objections. Prerequisites: None.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.rio.maricopa.edu

Phone Number:

(480) 517-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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