MAR 160 - Customer Service

Institution:

Front Range Community College

Subject:

Description:

Enables students to learn the relationship of self to customers, problem solve and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes. 45 Contact Hours.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.frontrange.edu

Phone Number:

(303) 404-5000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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