CIS 2613 - Software And Support Services

Institution:

Eastern Oklahoma State College

Subject:

Description:

This course is designed to provide an overview of the knowledge and skills necessary to become an effective employee in an information technology department. Topics include business ethics, business communications (both written and oral), technical and non-technical documentation, telephone support, telephone skills, effective customer service, e-mail etiquette, resume writing and interview skills. (Cr. 3)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.eosc.edu

Phone Number:

(918) 465-2361

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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