SBM 101 - Sales and Customer Service

Institution:

Eastern Arizona College

Subject:

Description:

3 credits Offered every fall semester Explores the importance of selling as a business activity, knowledge of the product and customer, the sales communication process, and the specific techniques and strategies used in selling. Also emphasizes customer service concepts crucial to the operation of a successful business.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.eac.edu

Phone Number:

(928) 428-8322

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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