MAR 160 - Customer Service

Institution:

Community College of Aurora

Subject:

Description:

3 Credit hours 45 Contact hours Enables students to learn the relationship of self to customers, problem solve, and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes. Course Note: Also available as an online course

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ccaurora.edu

Phone Number:

(303) 360-4700

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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