MAR 158 - Basic Customer Service

Institution:

Community College of Aurora

Subject:

Description:

1 Credit hours 15 Contact hours Focuses on basic concepts and techniques needed to effectively serve customers. Specific emphasis given to managing customer expectations by building customer rapport and creating positive outcomes.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ccaurora.edu

Phone Number:

(303) 360-4700

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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