INS 204 - Delivering Insurance Services

Institution:

Arapahoe Community College

Subject:

Description:

Students will gain knowledge of the Continuous Improvement Movement by studying the nature of the insurance business, customer identification, what customers want, methods for determining customer needs, key processes and benchmarking, the process improvement model, process improvement tools, leadership, teamwork and organizational structures and ways to check on progress.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.arapahoe.edu

Phone Number:

(303) 797-4222

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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