HRM 102 - Management of Guest Services

Institution:

Central Arizona College

Subject:

Description:

3 Credits (3 Lectures) Covers all aspects of front office management including the duties and responsibilities of the bell service personnel, clerks, cashiers, and reservationists. Areas of concentration will include interoffice communication and revenue management. Prerequisite: RDG094. Approved for Tech Prep.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.centralaz.edu

Phone Number:

(520) 494-5444

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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