HSM 233 - Front Offi ce Procedures

Institution:

Ozarks Technical Community College

Subject:

Description:

This course presents a systematic approach to front offi ce procedures by detailing the fl ow of business through a hotel, from the reservations process to check-out and settlement. The course also examines the various elements of effective front offi ce management, paying particular attention to the planning and evaluation of front offi ce operations and to human resources management. Front offi ce procedures and management are placed within the context of the overall operation of a hotel. Prerequisites: HSM 101, HSM 255, or permission of instructor.

Credits:

0.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.otc.edu

Phone Number:

(417) 447-7500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.