MAR 158 - Basic Customer Service1.0 CR

Institution:

Colorado Mountain College

Subject:

Description:

Focuses on basic concepts and techniques needed to effectively serve customers. Specific emphasis given to manage customer expectations by building customer rapport and creating positive outcomes. Clock Hours: 15 (LEC)

Credits:

15.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.coloradomtn.edu

Phone Number:

(800) 621-8559

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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