MAR 160 - Customer Service

Institution:

Morgan Community College

Subject:

Description:

(45 lecture hours, 3 credits) Enables students to learn the relationship of self to customers, problem solve and understand the importance of communicating with customers. Specific emphasis is given to managing customer expectations by building customer rapport and creating positive outcomes. Added Summer 2003.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.morgancc.edu

Phone Number:

(970) 542-3100

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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