GSWS 1422 - Quality Management

Institution:

Ridgewater College

Subject:

Description:

Students will learn principles and use tools for quality and continuous improvement. Emphasis will be on assessing the supervisor's role and responsibilities related to quality including identifying customer needs, applying tools and techniques for improving systems and processes, developing a quality training plan for work group members, and enhancing work group commitment to quality. Students will participate in a group to complete a quality/continuous improvement course project.

Credits:

2.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ridgewater.edu/Pages/default.aspx

Phone Number:

(800) 722-1151

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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