PDSM 2250 - Customer Service/ Service Writer

Institution:

Central Community College

Subject:

Description:

An exploration why customer service is no longer to ensure customer satisfaction, but to go beyond the customer's expectation. Service writer provides students with the knowledge and experience needed to become a service writer in today's dealerships. Unit Credits: 1-3, 2-2. (45/90/0/0)

Credits:

5.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.cccneb.edu

Phone Number:

(308) 398-4222

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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