SOCIAL SERVICE 112 - Desk Clerk Operations

Institution:

City Colleges of Chicago-Wilbur Wright College

Subject:

Description:

This course is one of the requirements in the Property Management/Desk Clerk program. It provides an overview of desk clerk operations, procedures, and security. It explores the role of the front desk and the responsibilities of the position in affordable and supportive housing. It covers the areas of front desk policies, safety and security, interaction with external agencies and authorities, interaction with tenants and non-tenants, confidentiality issues, and maintenance. Writing assignments, as appropriate to the discipline, are part of the course. Prerequisite: Social Service 110. 150 minutes per week. 3 credit hours.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

ccc.edu/colleges/wright/pages/default.aspx

Phone Number:

(773) 777-7900

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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