MGT 121 - Customer Service

Institution:

Leeward Community College

Subject:

Description:

Builds and maintains the critical skills and understanding necessary to be a dynamic and successful member of today's rapidly-growing service economy. Individuals who work with customers will gain insight into customer behavior and attitudes and develop strategies to create positive customer relationships encountered in various situations on the job. (45 lecture hours). (formerly BUS 121) Prerequisite: ENG 21 or ENG 22 with a grade of C or better or equivalent.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.leeward.hawaii.edu

Phone Number:

(808) 455-0011

Regional Accreditation:

Western Association of Schools and Colleges

Calendar System:

Semester

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