DNTA 1015 - Customer Service Skills for the Dental Office

Institution:

Minneapolis Community and Technical College

Subject:

Description:

3.00 credits (3.00 lec) This introductory course provides skills to work in a supportive role in a dental office. Students will focus on reception skills, clerical applications, business office equipment, and the commonly used scheduling methods used in the dental office setting. This will include computerized software and standard types of processes used in current dental practices to effectively schedule and communicate with patients. Students will build upon competencies achieved in the Healthcare Core Curriculum and apply them specifically to the dental office. Prerequisites: Placement into READ 0200 or placement into ESOL 0052 or completion of READ 0100 or ESOL 0042 with faculty recommendation into ESOL 0052; HCCC 1010, HCCC 1020, HCCC 1030, HCCC 1040, HCCC 1050, HCCC 1060, and HCCC 1100. Corequisite: DNTA 1000.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.minneapolis.edu

Phone Number:

(612) 659-6000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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