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Institution:
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NorthWest Arkansas Community College
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Subject:
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Description:
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An advanced course covering a wide range of topics to prepare the student for an entry-level position in user support. Topics include: product evaluation, installing end user computer systems, training end users, preparing documentation, help desk operation, troubleshooting, and computer facilities management. Prerequisites: CISM 303, CISQ 03 or equivalent, OSIM 03 or ENGL 20 3 (recommended) (may be co-requisite).
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(479) 636-9222
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Regional Accreditation:
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North Central Association of Colleges and Schools
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Calendar System:
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Semester
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