CS 225 - Computer End User Support

Institution:

Clackamas Community College

Subject:

Description:

3 credits, Fall Addresses professional and interpersonal skills needed by technicians who support and manage hardware and software information systems. Customer service, troubleshooting, help desk operation; product needs analysis, evaluation, purchases and installation; technical documentation and training skills. Prerequisites: Pass CS-120 or placement in CS-121; pass WR-095 or placement in WR-121.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.clackamas.edu

Phone Number:

(503) 594-6000

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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