HRM 210 - Guest Service Management

Institution:

Coconino Community College

Subject:

Hotel/Restaurant Management

Description:

Overviews of the hotel industry, front office management, guest expectations, reservations, uniformed services, and guest accounting. Also emphasizes the importance of communication and the key role front office plays within the framework of the entire hotel. Three lecture. Spring.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.coconino.edu/Pages/default.aspx

Phone Number:

(928) 527-1222

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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