BUS 172 - Problem Solving in Customer Service

Institution:

Triton College

Subject:

Description:

Course examines creative problem solving strategies, including negotiation ski lls and decision-making skil ls . Included is confronting and managing difficult situations. Prerequisite: BUS 171 Lecture: 3 hours

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.triton.edu

Phone Number:

(708) 456-0300 ext 3130

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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