SMGT 1618 - Managing Change and Conflict

Institution:

Alexandria Technical & Community College

Subject:

Description:

This course provides learners with tools and techniques to keep pace with the rapid and dramatic changes in the workplace today. Learners are taught to be change leaders by effectively identifying and overcoming resistance to change by creating a work environment where change is expected and viewed as positive. This course also covers techniques for resolving conflict and negotiating collaborative solutions in workplace settings. Emphasis is placed on selecting and applying conflict resolution and negotiation strategies that are appropriate for a given situation. How to effectively confront conflict in its early stages and to negotiate solutions beneficial to all persons involved are covered.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.alextech.edu

Phone Number:

(320) 762-0221

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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