BUS 263 - Sales and Customer Relations

Institution:

Eastern Maine Community College

Subject:

Description:

Introduces the student to the basics of personal selling and the importance of positive customer relations. Explains the five P's of personal selling - preparation, prospecting, preapproach, presentation, and post-sale activities. Emphasis will be placed on obtaining repeat sales through positive customer relations. (3 lec, 0 lab)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.emcc.edu

Phone Number:

(207) 974-4600

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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