31 7070 - Infrastructure Library ITIL Foundations

Institution:

Southwest Tennessee Community College

Subject:

Description:

Technology professionals who require a basic understanding of the Infrastructure Library (ITIL) framework or who are seeking ITIL certification need to know this framework for improving quality of IT service management. Students will learn the ITIL code of practice for achieving the efficient support and delivery of high quality, cost effective IT services. Students participate in group discussions, test-taking-tips, and other activities that are useful in preparing for the ITIL Foundation Certification Examination. Prerequisites: While this course has no specific prerequisites, it is assumed that students will have a basic level of IT literacy. 2.100 Continuing Education Units 21.000 Lecture hours Levels: Continuing Education Schedule Types: Lecture Continuing Education College Continuing Education Department Course Attributes: CEU Career Development, Supplemental Course

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.southwest.tn.edu

Phone Number:

(901) 333-5000

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.