9.274 - Providing Outstanding Customer Service

Institution:

Rogue Community College

Subject:

Description:

Assists participants in identifying internal and external customers and how to deal with them effectively to improve productivity, relations, and the bottom line through the basic rules involved in good customer service Prerequisites: Employed by a company or business that deals with the public and relies on good customer service to enhance the bottom line.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.roguecc.edu

Phone Number:

(541) 956-7501

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Quarter

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