TRT 1403 - Customer Relations

Institution:

University Arkansas Pulaski Technical College (formerly Pulaski Technical College)

Subject:

Description:

This course covers understanding and meeting customer needs and complaints, involving customers in decision making, communication skills, interpreting customer requests and meeting customer needs. Sales skills, product knowledge and merchandizing are stressed. (3 credit hours)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pulaskitech.edu

Phone Number:

(501) 812-2200

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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