CIS 1823 - Customer Service and Support

Institution:

University Arkansas Pulaski Technical College (formerly Pulaski Technical College)

Subject:

Description:

Designed as an overview of the wide range of topics that an entry-level user support specialist will be expected to know, this course acquaints students with information resources and technical tools. The course requires the use of software applications and Internet research. Students also interact in team activities. Prerequisites: CIS 1403. 2 lecture hours, 2 lab hours. (3 credit hours/special course fee)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pulaskitech.edu

Phone Number:

(501) 812-2200

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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