ITH 130 - Managing Personnel Difficulties in the Workplace

Institution:

Pima Community College

Subject:

Description:

Credit Hours: 300 Concepts, techniques, and skills to manage and work with difficult people in the workplace, such as aggressive, negative, duplicitous and errogant people Includes how to develop a professional style and implement assertiveness in the workplace Includes how to deal with conflict and manage it effectively, and the importance of feedback Also includes anger management: what causes anger, what appropriate actions to take when dealing with anger, and how to manage your own anger Prerequisite(s): Course Corequisites:

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pima.edu

Phone Number:

(520) 206-4500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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