ITB 189 - Customer Service Specialist-ETA

Institution:

Pima Community College

Subject:

Description:

Credit Hours: 500 Overview, techniques, and skills for Customer Service Specialist to obtain knowledge of customer and fellow worker basic human relations concepts Includes a complete range of concepts to satisfy Customer Service Specialist recognition by the Electronics Technicians Association This course is designed for electronics technicians and computer professionals, sales, support, and help desk professionals Prerequisite(s): Course Corequisites:

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pima.edu

Phone Number:

(520) 206-4500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.