BMS 155H - KCL-Excellence in Service:Creating Customer Loyalty

Institution:

Pima Community College

Subject:

Description:

Credit Hours: 25-050 An introduction to the fundamentals required to provide excellent customer service and the importance of creating customer loyalty Includes background information, creating dedicated employees, making your service memorable, and building a relationship Prerequisite(s): Course Corequisites:

Credits:

25.00 - 50.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pima.edu

Phone Number:

(520) 206-4500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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