BMS 111 - Workplace Communications I

Institution:

Pima Community College

Subject:

Description:

Credit Hours: 200 Overview of the benefits and misconceptions of listening, successful telephone skills, and using that expertise in various business functions Includes interpretation of messages, improving understanding of messages, basic telephone skills, handling difficult telephone situations, managing inbound and outbound class, how to build professional relationships, ethical dilemmas and personal issues, etiquette guidelines for business functions and meals Also includes the dynamics of delivering effective presentations Prerequisite(s): Course Corequisites:

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.pima.edu

Phone Number:

(520) 206-4500

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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