BUS 106 - Effective Customer Service

Institution:

Northern Maine Community College

Subject:

Description:

3 class hours A loyal customer base is one of an organization's most important assets. This course covers the concepts and skills needed for success in business careers. Emphasis is given to dealing with customer service problems and how to handle conflicts and stress.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.nmcc.edu

Phone Number:

(207) 768-2700

Regional Accreditation:

New England Association of Schools and Colleges

Calendar System:

Semester

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