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Institution:
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Nashville State Community College
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Subject:
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Description:
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3 Credits, 3 Class Hours An introduction to the role of computer technology in support of business processes and procedures. Concepts include computer user support, customer service skills, troubleshooting skills, common support problems, help desk operation and management, common helpdesk tools and procedures, and basic hardware and software installation and maintenance. Prerequisites: DSPR 0800 & DSPW 0800 or equivalent skills
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(615) 353-3333
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Regional Accreditation:
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Southern Association of Colleges and Schools
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Calendar System:
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Semester
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