CIS 1070 - IT Support Skills

Institution:

Nashville State Community College

Subject:

Description:

3 Credits, 2 Class Hours, 2 Lab Hours Introduces the students to the basics of delivering support within an organization. The student will learn how to efficiently prepare, accomplish, document, evaluate, and present the research to the customer. Special emphasis is given to customer service soft skills. Prerequisites: DSPW 0800, DSPR 0800, DSPM 0800

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Multiple

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.nscc.edu

Phone Number:

(615) 353-3333

Regional Accreditation:

Southern Association of Colleges and Schools

Calendar System:

Semester

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