IT 171 - Supporting Users and Troubleshooting an MS Windows XP Operating System

Institution:

Ilisagvik College

Subject:

Description:

This is the first course in the Microsoft Certified Desktop Support Technician curriculum. This course provides individuals who are new to Microsoft Windows XP with the knowledge and skills necessary to troubleshoot basic problems end users will face while running Microsoft Windows XP Professional in an Active Directory network environment, or Windows XP Home edition in a workgroup environment. This is an introductory course designed to provide an overview of operating system concepts and how to troubleshoot Windows XP. ( Prerequisite: Certified IC3 or permission of instructor. Exam fee - $60)

Credits:

4.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ilisagvik.edu

Phone Number:

(907) 852-3333

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Semester

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