PADM 192 - Organizational Excellence through Customer Service

Institution:

Ilisagvik College

Subject:

Description:

Examines customer service towards the internal and external customers. Course covers concepts of excellence in customer relations as a means to enhancing effectiveness of the organization. In addition, students will analyze market identification, market needs and promotion. Course material applicable to employees in general and supervisory positions.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.ilisagvik.edu

Phone Number:

(907) 852-3333

Regional Accreditation:

Northwest Commission on Colleges and Universities

Calendar System:

Semester

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