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Institution:
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Western Nebraska Community College
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Subject:
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Description:
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Prerequisite: None Th is course examines customer relations for people in the electric utility industry. Topics include internal and external customers, appropriate customer communication, keeping customers satisfi ed and getting customer feedback. A training module on electric metering is also included explaining how a meter works and basic fundamentals of electric theory as it relates to metering. Advanced theory and techniques of line construction and maintenance requirements are also presented following RUS specifi cations. Students will also get experience with high voltage tools, rubber gloving and conductor covering in a simulated environment. (9/90/135/0/0/15)
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Credits:
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3.00
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Credit Hours:
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Prerequisites:
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Corequisites:
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Exclusions:
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Level:
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Instructional Type:
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Lecture
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Notes:
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Additional Information:
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Historical Version(s):
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Institution Website:
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Phone Number:
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(308) 635-3606
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Regional Accreditation:
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North Central Association of Colleges and Schools
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Calendar System:
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Semester
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