SW 130 - Customer Service,Documentation and Interviewing for the Social Work Technician

Institution:

Wayne County Community College District

Subject:

Description:

PrerequisiteSW 101 and SW 102 This course must be completed before field placement. Students will demonstrate effective use of telephone communication by preparing for telephone calls, developing listening skills, practicing protocols and background environment. Students will learn basic casework skills and strategies for interviewing clients in various situations.

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.wcccd.edu

Phone Number:

(313) 496-2600

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

The Course Profile information is provided and updated by third parties including the respective institutions. While the institutions are able to update their information at any time, the information is not independently validated, and no party associated with this website can accept responsibility for its accuracy.