IT 240 - Help Desk II

Institution:

University of New Mexico-Los Alamos Campus

Subject:

Description:

A continuation of Help Desk I. In this course, students assist Help Desk I students in providing assistance to users over the dedicated Help Desk Service Phone. Students are required to update the Help Desk manual. Prerequisite: IT 141 and (CS 151L or CS 170)

Credits:

3.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.la.unm.edu

Phone Number:

(505) 662-5919

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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