BSTC 114 - Customer Service and Relations

Institution:

University of New Mexico-Los Alamos Campus

Subject:

Description:

Examines techniques for successful customer service, how to handle difficult and irate customers, customer complaints, and to build relationships with internal and external clients.

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.la.unm.edu

Phone Number:

(505) 662-5919

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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