BAS 130 - Customer Service Excellence

Institution:

St Charles Community College

Subject:

Description:

Develop fundamental principles of serving customer needs Learn to analyze situations, develop solutions, implement and evaluate effectiveness, and train others Covers all vital areas to help handle customers professionally, effectively, and successfully Build good rapport with customers and associates (Online)

Credits:

1.00

Credit Hours:

Prerequisites:

Corequisites:

Exclusions:

Level:

Instructional Type:

Lecture

Notes:

Additional Information:

Historical Version(s):

Institution Website:

www.stchas.edu

Phone Number:

(636) 922-8000

Regional Accreditation:

North Central Association of Colleges and Schools

Calendar System:

Semester

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